Last updated 3rd January 2016
Infinity Vouchers are designed to last a life time, they are valid for 99 years from the date of issue. Love GivYo.
GivYo Payments Ltd ("GivYo") issues gift vouchers and gift cards, described on the Platform using various names, such as 'Infinity Vouchers', 'Infinity Gift Cards', 'GivYo Gift Cards', and 'GivYo Gift Vouchers', hereon in referred to as "MPVs" (multi-purpose vouchers) to members via the Platform. Your use of the services available via www.givyo.co and the GivYo Application shall be subject to GivYo’s terms of service located at www.givyo.co/terms. Each MPV is an opportunity to suggest an appropriate item, tour, experience or stay-over, (collectively known as "Outputs") for the recipient of the MPV but if the recipient would prefer a different Output, the MPV can also be redeemed by the recipient for a range of other eligible Outputs, currently available on the GivYo Platform globally. The face value of the voucher is retrievable by way of entering a unique PIN code on the Platform. Any descriptions, pictures and videos contained within the Platform and on MPVs in respect of which the MPV may be redeemed do not form part of any contract between GivYo and the recipient. Please note that Outputs are subject to availability, withdrawal and change without notice.
The Outputs in respect of which MPVs may be redeemed are subject to availability and other conditions, such as weather dependency. In order to avoid disappointment, GivYo recommend that you make the arrangements in respect of which the MPV will be redeemed well in advance and DO NOT organise travel or accommodation until everything has been confirmed by the provider, known as a GivYoer. Please do not arrive at a venue expecting to redeem your MPV without first obtaining a Confirmation Redemption Number from the GivYoer. GivYo will not be held liable for your costs incurred in any way, such as, if you do not follow the procedure set out in these Terms and Conditions, throughout the Platform or as communicated by the GivYoer; GivYo acts only as the MPV issuer.
No fees apply to MPVs and they cannot be redeemed against other MPVs. Any unused MPV balance will be placed in the redeemer’s GivYo account in the form of another MPV. If the chosen Output exceeds the redeemer’s MPV balance, the remaining amount must be paid with another payment method in the purchaser’s account. To view your MPV balance, visit your dashboard after signing in the Platform.
Limitations. MPVs cannot be used to redeem, purchase or exchange against other MPVs. MPVs cannot be resold, transferred for value or redeemed for cash, except to the extent required by law. MPVs may not be combined with any other GivYo coupon or discount. Unused MPV balances in a GivYo account may not be transferred to another GivYo account.
Loss, Fraud and Cancellation Rights The risk of loss and title for MPVs pass to the purchaser upon our electronic transmission of the MPV to the purchaser or designated recipient, or our delivery to the carrier, whichever is applicable. We are not responsible if any MPV is lost, stolen, destroyed or used without your permission. GivYo reserves the right to any remedy, including refusal or delay to issue or honour a MPV in the event of suspected fraud. GivYo will have the right to close customer accounts and bill alternative forms of payment if a fraudulently obtained MPV is redeemed and/or used to make purchases on the Platform. In the unlikely event you wish to cancel your order, you must do so within 14 days by using the message center email service to obtain a full refund. GivYo is head-quartered and registered in England (Company Number 08828780), The Limes, Upper Brighton Road, LONDON, KT6 6LS. VAT Number GB 179 9827 28
Limitation of Liability. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO MPVs, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A MPV IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, WILL BE THE REPLACEMENT OF SUCH MPV. CERTAIN JURISDICTION LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL STATUTORY RIGHTS.
General Terms. When you purchase, receive, exchange or redeem a MPV, you agree that the laws of England, without regard to principles of conflict of laws, will govern these MPV terms and conditions. We reserve the right to change these terms and conditions from time to time at our discretion. All terms and conditions are applicable to the extent permitted by law.